Conditions of Use

General Terms & Conditions:

Please read this Agreement carefully before using the website. By accessing or using any part of the website, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to all terms and conditions of this Agreement, you may not access the website or use any of its services. These terms and conditions are considered an offer by ASA.PARTS, and acceptance is expressly limited to these terms.

Payments:

You can pay by PayPal, Debit/Credit Card, Direct Bank Transfer or Cash on delivery (UAE only). PayPal Payments are fully secured as per PayPal Privacy Policies.

Order & Delivery:

ASA.PARTS delivers across all GCC and worldwide too. Shipment duration is between 3-5 business days. In the UAE, cities includes Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Um Al Quwain, Ras Al Khaimah and Fujairah!

We try hard to ensure that all deliveries take place on time, elements such as traffic, weather and, on occasion, fulfillment delays may contribute to delays in delivery.

Returns:

ASA.PARTS has a flexible returns policies to facilitate its customers. ASA.PARTS happy to refund a product providing it’s returned within its specified return period, (Within UAE: 7 days from date of Invoice; Outside UAE, 14 days from date of invoice) is in fully resalable condition, and it is returned in its original, undamaged packaging.

ASA.PARTS does not have exchange policy, once an item is purchased from online store ASA.PARTS can only process refunds provided reasonable grounds for the refund. ASA.PARTS suggests to please ensure that any part you are ordering will fulfill your requirements. For guidance & support, you can contact us.

ASA.PARTS has a 14-day return policy for most items; however, specific return periods might apply for certain kinds of items. Some items cannot be returned unless there is a problem with their manufacturer quality and wrong selection of products.

If the product returned is not in fully resalable condition or the packaging is damaged, we reserve the right to refuse to refund or else deduct up to 25% of the original selling price from your refund amount.

Refunds can be credited only to the payee account used for purchase. It may take up to 30 days for a refund to be credited back to your account.

To make a return, first contact us through our Contact form. Once we have the details, we will instruct you on how to send the item back to us, and we’ll process your return within 14 days after receiving of items (For International customers) and 7 Days for UAE customers.

Website Use:

The website may inadvertently contain content with technical inaccuracies, typographical mistakes, or other errors. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, Trojan horses, and other harmful or destructive content.

ASA.PARTS may terminate your access to any or all parts of the website at any time, with or without cause, with or without notice. If you wish to terminate this Agreement or your current ASA.PARTS account, you may send a request to (admin@asa.parts.ae?) to discontinue use of the website.

Website Account:

Your account at ASA.PARTS is free of cost and you will only be charged for products that you purchased. Your website account will be under your own use only and ASA.PARTS does not responsible for any misuse without permission. ASA.PARTS suggests to make your password strong for protection. You must immediately notify ASA.PARTS of any unauthorized use of your account. ASA.PARTS will not be liable for any acts or omissions by you, including damages of any kind incurred as a result of such acts or omissions.